Oblack Caps prides itself on offering its customers the best quality products.
However, if it is a defective product purchased from Oblack's online shop, you can return it free of charge within 15 calendar days of delivery. If the items in the same order have been delivered in several packages, the 15-day period starts to run from the delivery of the last of the packages.
For any other reason, for returns, the shipping costs will be deducted from the refund and for exchanges, the shipping costs will be charged. In both cases, the shipping cost depends on the destination. Exchanges are not allowed outside Spain.
Check here the conditions to be fulfilled so that we can reimburse you the full amount of a returned item.
Any return or exchange that does not comply with these conditions will incur an additional charge depending on where the exchange is made from.
*Limited editions: if the order is in preparation it can no longer be cancelled. We do not accept returns or exchanges, please see our returns policy for more information.
